
BRENTONVILLE, Arkansas: Brands need to adapt to a "new normal" where
consumers are spending less, saving more and "shopping smarter",
according to
Mike Duke, president/ceo of
Wal-Mart, the world's biggest retailer by revenue.
It
has been argued that Wal-Mart is one of the few major corporations to
have benefitted from the current financial crisis, and earlier
this year the owner of
Asda and
Sam's Club declared its intention of focus on its "
brand relevance."
The company recorded net sales of $100 billion (€70bn; £60bn) in the
second quarter, down by 1.4% on an annual basis, while its operating
income rose by 1.2%, to $5.9bn, year-on-year.
Despite the
decline in revenues, Duke argued this performance could be described as
being "particularly good, given a very challenging economy all over the
world."
More specifically, shoppers are increasingly "having to
do more with less," which has lead to a number of related, emerging
trends in the market.
"Overall, our customers are more
disciplined in their spending. There's a 'new normal' now where people
are saving more, consuming less, and being more frugal and thoughtful
in their purchases," Duke said.